Human Manager Academy: Privacy Policy

Last Updated Date: 11/2024

Introduction

LP LeBusque Pty Ltd ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website, www.marklebusque.com, and our online learning platform, the Human Manager Academy (HMA), located at www.humanmanageracademy.com 

Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and billing information.  
  • Course Progress and Activity: We collect information about your progress and interactions within our online courses, including quiz scores, assignments, and forum participation.
  • Website Usage Data: We collect information about how you use our website, such as your IP address, browser type, operating system, pages visited, and referring website.  
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity and preferences.  

How We Use Your Information

We may use your information for the following purposes:  

  • To provide and improve our services: We use your information to deliver our online courses, personalise your learning experience, and improve the functionality of our website and platform.
  • To communicate with you: We may use your information to send you updates, announcements, and promotional materials related to the HMA and other Mark LeBusque offerings.
  • To process payments: We use your billing information to process payments for our courses and services.
  • To analyse website usage: We use website usage data to understand how users interact with our website and to improve its design and content.
  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

Disclosure of Your Information

We may disclose your information to the following third parties:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and website hosting providers.  
  • Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users or the public.  

Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.  

Cookie Policy

We use cookies and similar technologies to collect information about your browsing activity and preferences. This information may be used to personalise your experience on our website, analyse website traffic, and for marketing purposes. You can manage your cookie preferences through your browser settings.

AI-Assisted Content Creation

We're always looking for ways to improve and enhance the Human Manager Academy experience. As part of our commitment to innovation, we may utilise artificial intelligence (AI) tools to assist in the organisation and optimisation of content on the HMA platform.

This may include tasks such as:

  • Content summarisation and structuring: AI can help us efficiently organise and present information in a clear and concise manner.
  • Generating ideas and outlines: AI can assist in brainstorming new content ideas and developing outlines for articles, videos, or other resources.
  • Improving readability and accessibility: AI can help us ensure our content is easy to understand and accessible to a wide range of learners.

However, we want to assure you that all content on the HMA platform is carefully reviewed, formatted, and vetted by our head coach and educator, Mark LeBusque. Mark's expertise and human touch are at the heart of everything we do, and we're committed to maintaining the authenticity and quality of our programs.

We believe that AI can be a valuable tool for enhancing the learning experience, but it will never replace the human element that is central to our approach.

Your Choices

We believe in transparency and giving you control over your personal information. Here are some of the choices you have:

  • Providing Information: You can choose not to provide us with certain personal information. However, this may limit your ability to access some of our services. For example, if you don't provide your email address, we won't be able to send you important updates or communicate with you about your account. Similarly, if you don't provide your billing information, you won't be able to enrol in our paid courses.
  • Marketing Communications: We may send you emails about new courses, upcoming events, special offers, and other updates from the HMA. You can unsubscribe from these marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email. Even if you unsubscribe from marketing emails, we may still send you transactional emails, such as order confirmations or password reset instructions.
  • Cookies: We use cookies and similar technologies on our website to personalise your experience, analyze website traffic, and for marketing purposes. You can manage your cookie preferences through your browser settings. Most web browsers allow you to block or delete cookies, but this may affect the functionality of our website.
  • Accessing and Updating Your Information: You can access and update your personal information by logging into your HMA account. If you need assistance with accessing or updating your information, please contact us at [email protected]
  • Deleting Your Account: You can request to delete your HMA account by contacting us at [email protected] Please note that deleting your account will permanently remove your access to our courses and community.

We are committed to providing you with clear choices and control over your personal information. If you have any questions or concerns, please don't hesitate to contact us.

Children's Privacy

Protecting the privacy of children is especially important to us. Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are under 13 years of age, please do not use or access the HMA website or platform at any time or in any manner.  

If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.  

Compliance with Australian Law

We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which regulate the handling of personal information in Australia. These laws provide protections for children's personal information, and we take our obligations in this regard very seriously.

If you believe that we might have any information from or about a child under 13, please contact us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you via email if the changes are material.  

Governing Law

This Privacy Policy is governed by the laws of Australia.